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If you have a technical problem please check the
FAQ first, then if you
cannot find the answer to your question please follow the
procedure below.
To help identify
Internet connection and router issues when you phone does not work we
have created the Connection tester utility that checks the
audio to your phone and your Internet connection.
For best
quality set your router to "NetMeeting" mode.
In addition we
also have a diagnostic utility that will log all of your
call setup activity and is useful in cases where you have
difficulty reaching a particular number.
If you are unable to resolve your problem please go to
the contact support web page for information on contacting
us.
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